FAQ

Frequently asked questions

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Setup & Safety
Is Edgey safe for my computer?

Yes. The standard Spoofer and fTPM run entirely as a software-level driver — zero firmware risk. The Permanent + TPM plan adds a one-time guided BIOS flash; we ship the tested image and a step-by-step walkthrough, with live Discord support if you want a hand.

What do I need before installing?

A USB stick (8 GB or more) is mandatory on every plan — we use it for the Windows reset step. The Permanent + TPM plan adds a one-time BIOS flash that runs from the same USB. We ship the bootable image, the USB tool and a written walkthrough.

Do I need to reset my PC?

Yes — a full Windows reset is mandatory for every single spoof, no exception. There is no cleaner software on the market that lets you skip this. Trying to spoof without resetting keeps traces of your old fingerprint and you'll be re-flagged within hours. The bootable USB image we provide walks you through the reset end to end.

Do I need to disable my antivirus?

Yes — temporarily, like every kernel-level tool. Windows Defender flags the driver as it loads. The dashboard walkthrough explains the exact steps; you can re-enable everything once setup is done.

Does Edgey work on Windows 11 (including 24H2)?

Yes. We test against every Windows 11 build on release and ship driver updates within days when Microsoft pushes a major version. Current builds — including 23H2 and 24H2 — are fully supported.

Will I get banned again after spoofing?

If you behave clean after the spoof, no. The Edgey driver fully rewrites your SMBIOS, TPM register, NIC and disk identifiers — to every anti-cheat your machine looks brand new. Bans come from behaviour, not from your hardware once you're spoofed.

Payment & Delivery
How fast is delivery?

License key and setup guide appear on-screen the second your payment clears — typically under 30 seconds. AnyDesk setup add-on customers get a Discord ping from staff within 5 minutes during EU/US peak hours.

What's your refund policy?

Full refund within 3 days if our staff can't make the product work on your hardware. No questions asked. After 3 days or if the product worked at any point, no refunds — same as every kernel-tooling vendor.

Which payment methods do you accept?

Card (Visa, Mastercard), Apple Pay, Google Pay and crypto (BTC, ETH, LTC, USDT, SOL) via our Billgang integration. PayPal Friends & Family and Revolut are available via Discord ticket for manual review.

Anti-Cheat & Games
Which anti-cheats does Edgey bypass?

Vanguard (Valorant / LoL), Easy Anti-Cheat (Fortnite, Apex, Rust), BattlEye (R6, Tarkov, DayZ), Ricochet (COD / Warzone), FACEIT, and ACE (China servers). Check the status page for the current coverage state of each game.

What if my motherboard isn't in the supported list?

Our SMBIOS database covers 1,250+ motherboards and grows every week. If yours isn't listed, open a Discord ticket — most boards can be added within a few days, and we'll refund you in full if compatibility ever turns out to be impossible on your hardware.

Do I need to flash my BIOS every time I spoof?

No — BIOS flashing is one-time only, and only required on the Permanent + TPM plan (for Vanguard games: Valorant and League of Legends). All other spoofs are software-side and don't touch your firmware. Once the TPM BIOS is in place, future spoofs run from the same image.

Support
How fast does support reply?

Median first-reply is under 5 minutes during EU and US peak hours. Our Discord runs a 24/7 AI assistant that answers common questions instantly, and a human takes over the second your case needs hands-on attention.

I don't speak English — do you have guides in other languages?

Yes. Every setup guide is available in English, French, Spanish, Turkish and Arabic. Staff also speaks several languages — open a ticket and someone will help you in yours.

Wraith Color Bot
What is Wraith Color Bot?

Wraith is Edgey's browser-based Valorant colorbot. It reads pixel colors on your screen to assist aim — no game memory injection, no kernel driver, no detections. Runs in a browser tab alongside Valorant.

Is Wraith safe on my main account?

Yes. Wraith has had zero detections since launch. It operates entirely outside the game process, so Vanguard cannot flag it. Thousands of users run it on their main accounts daily.

Does it work on China / ACE servers?

Yes, but the China ACE version is a separate build. Contact us on Discord before purchasing if you play on ACE servers.

Still have questions?

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